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Solution Improves Inventory Management and Tracks Lots and Expiration Dates

YARDLEY, PA, July 13, 2005 - Medical supply distributors know that maintaining impeccable service levels is about much more than earning bragging rights. "Our customers aren't nursing homes and health care facilities," said Craig Miller, vice president of operations at the Alabama-based Turenne PharMedCo. "They're the people that those facilities serve. Some of our products are patients' food. If we don't get it to them on time, they don't eat."

Which is why an enterprise software solution with sophisticated yet dependable inventory management capabilities is so vital. "Medical distributors can't risk running out of a product," Miller said. "Everyone sells the same bandage and can of nutritional supplement in our industry. It's how well you deliver it, if it's there on time, and whether or not you send it to the right location that makes the difference."

To ensure that they exceed customer expectations, Turenne PharMedCo executives invested in Prophet 21 CommerceCenter, the leading enterprise software solution for distributors. "CommerceCenter offers us the tools we need to do just about whatever we do better," said Miller.

"Because Prophet 21 understands the unique needs of medical distributors, we offer features that streamline their processes and add money to their bottom lines," said Chuck Boyle, Prophet 21 president and CEO. "We're proud to offer companies like Turenne PharMedCo the tools they need to thrive in a competitive market."

Lot and Expiration Date Traceability

Many of the products Turenne PharMedCo sells - including over-the-counter medications, nutritional supplements, and IV solutions - have a limited shelf-life, and arrive in lots, complete with expiration dates. "It's imperative that we deliver these types of things well before the expiration date, so our customers have ample time to administer them," said Miller. "CommerceCenter helps us make sure we do this."

And several items Turenne PharMedCo sells - like nebulizers and wheelchairs - also arrive with serial numbers. CommerceCenter allows employees to record the serial numbers on everything in their warehouse while giving them flexibility in how they track the information. For example, they can record item serial numbers as they enter Turenne PharMedCo to produce detailed inventory reports - and monitor them when they leave to comply with the Safe Medical Device Act.

Kitting for Success

Many of Turenne PharMedCo's customers request that the company assemble different kits for specific physicians or procedures. "A lot of customers want us to build wound care or catheter care kits," Miller said. "Kitting allows us to take particular things components out of inventory, put them together, and sell them as one unit." CommerceCenter also associates these kits with the customers who order them and stores them in its database, so service representatives can easily pull information whenever a customer requests the kit again.

"Prophet 21 really understands our industry, and knows what we need to stay at the leading edge of technology," concluded Miller. "I know they'll provide us with whatever we need to succeed."

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